MBA + M.S. Human Factors in Info Design
DigiCapture project
Create an in-house solution to replace a vendor application that enables bankers to save documents in a file storage repository and add metadata to those documents. Metadata allows another group to retrieve the documents in the future.
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​Conducted research studies at different stages of the product development lifecycle for the Digi Capture project.
Project Timeline
Product team decides to build the replacement system in house instead of using a different vendor solution
Discovery interviews
Used discovery interviews to understand the context of use for this application replacement. Uncovering the attitudes, aptitudes, and motives of the banker enable the Product and Design teams to create an intuitive User Interface, that minimizes time spent by the bankers, so they can move on to other tasks more quickly.
Start of design work
Design team creates designs for UI of the system with input from research and accessibility
Design team creates prototypes to be used in UX Research study
Prototype testing
Conducted prototype testing to gather feedback from real end-users about the design for the new system. This feedback enables the team to make changes to the design before development begins. Changes made during this phase reduce overall project cost, they are less costly because development has not started yet.
Research meets with Design, Product, Development, and agile teams to make recommendations about changes to the user interface based on the usability test
Design team finalizes designs and creates annotations
Design team hands off annotated designs to developers
Product and Agile teams create user stories to build out the designs
Development team creates the user interface based on the designs